| What are cookies and why do I need them? |
Return to Top |
|
Cookies are simply a mechanism that allows our Website to keep track
of the state of your visit, such as the fact that you signed in and
the list of items in your shopping cart. Cookies are saved in a file on your
computer, and the browser sends the contents of that file to our computer
each time you view a page.
We save a unique ID in that file; no personal information is stored in the cookie file.
Most shopping cart Websites with
the level of conveniences that we provide require that cookies be enabled.
For instructions on how to enable cookies, click here.
|
|
| How can I sign out? |
Return to Top |
|
Click Here to Sign Out
|
|
| Why didn't I have to sign in? |
Return to Top |
|
Our Website is set up so that you remain logged in (from your computer only)
for 30 minutes; however, if you checked "Remember me on this computer" when
you signed in, you will remain logged in on that computer until you sign out.
|
|
| What is your privacy policy? |
Return to Top |
|
We do not sell or give away any customer information, including email addresses,
to any outside organization. Click here for more information.
|
|
| Is my credit/debit card number secure? |
Return to Top |
We've taken extreme measures to ensure that your credit or debit card number is
secure:
- Card numbers are NEVER displayed on our Website - not even to you.
- If your shipping address is changed, your card number is automatically deleted;
this prevents even the remotest possibility of someone else ordering food for themselves using your card.
- All card numbers are stored in an encrypted format.
|
|
| Do you have a print catalog? |
Return to Top |
We don't have a print catalog at this time. You can print a price list of all
of our products at the following locations:
Price List - Dog and Cat Food
Price List - Treats and Accessories
|
|
| Do you ship outside of the continental United States? |
Return to Top |
|
We don't ship Flint River Ranch products outside of the continental United States.
Shipping costs are too great for us to be able to offer the product at a competitive price.
|
| |
